17th May 2010, Monday.
- Meet En Sariji (iPerintis Despatch) to pass the ITSM certificates to Ms. Suzilah Zulkeflee, Admin Assistant at Level 14 Tower 1 KLCC.
- Plot the graph for all 12 processes metrics in ISO20000 Metrics Report - Oct' 09 till Mar'10 as requested by Kak Sha.
- Create a Word Document for CMMI-Dev ML2 Project MIlestone Tracking Plan v1.0 as requested by RIzal.
- Updated the MS Power Point of "Building High Performing Virtual Teams" as requested by Rizal.
- Follow up with Ms Sarizan Ridwan, Admin Asst. Level 17 regarding the ITSM Briefing for newbies/new hire.
- Sent refreshment requisition form for SMT on 18th and 19th May to Ms. Azrinna Khalid.
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