Tuesday, June 29, 2010

Day 60 (Last day of my internship)

25th June 2010, Friday.

Continue mapping the COBIT with ITIL V3 :) Told rizal that i couldn't map the rest CMMI and PMBOK. He said it's okay, just finish up the ITIL and email them back to him.

Transfered everything on ITSM to Kak Sha.

Filled up the clearance form and sent the Menara Perak tag and iPerintis Pass to HR.

At 430pm, CIG team members invited me to the Good Luck Farewell Party at training room. The party started of with an inspired speech and motivated advices from the Head of CIG, Puan Wan Norimah Megat Ahmad. Then, RIzal gave a speech too as my host supervisor. Lastly, they requested me to give a speech. So i thanked all of them for having me at CIG, guiding, teaching me and share lots of working life experiences with me. Really appreciate every single advices and attention given. I apologize if there are things that ive said or done that could have hurt anyone, i dont hv intention to do so. Next, Puan Wan Norimah gave me some special warm hearted gift and cards (wooo i love cards ;)) and we all had some makan-makan :)

I'm going to miss all of them!

Lots of love,
Mia.

Day 59

24th June 2010, Thursday.

Continue Mapping the COBIT with ITIL v3.
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Keep on mapping the process. Agak leceh because COBIT is a very large frameworks, it has a massive processes :( This will take a very long time. Not sure whether i can make it by tomorrow or not :(

As tomorrow will be our last day, me and Fadz curi keluar office around 1030am til 1100am to go to the PAvillion and bought some Jco DOnuts to thanks the CIG team members for having us this 3 months :) After lunch, around 4pm me and fadz surprized them with "thank you" cards and the fancy donuts. They love it! (who can say no to Jco donuts??)

Kak Sha and husband treats me dinner at FUllhouse :)

Day 58

23rd June 2010, Wednesday.

Meeting with Miss ROzanna Abd Talib, Network ENgineer, Network & Telecommunication, PSD.

Venue: Level 15
Time : 1045am

Details:
She explains on VLAN for level 13-17 Menara Perak.

Attend a Knowledge Sharing Session "High Performance Organization" with the rest of CIG team members.

Helping En. Lokman Muda, PMO-CIG with documenting and filing.

Mapping the COBIT ITIL V3 CMMI and PMBOK as requested by Rizal.

Day 57

22nd June 2010, Tuesday.

Preparing myself for "CEO Meeting with interns".

Venue: COnference ROom 1, Level 17, Menara Perak.
Time : 9.30am-1000am.

Attend the meeting. Unfortunately Mr. John Miller isn't around, he has requested the meeting to be postponed. However we have some discusion session with HR representative on hows our internship have been so far.

Create the iPPM Project Lifecycle and iP Build Delivery Process Slideshow in pptx.

Updating the above slideshow as requested by RIzal.

Day 56 (12th Week)

21st June 2010, Monday.

-> 20 mins informal meeting with En. Sham Rizal, Senior Technical Consultant, Network & Telecommunication, Project Service Delivery (PSD).

Venue: Level 15 Menara PErak.
Time : 1230pm.

Details:
He explains on OSI Layers and IP Adress management at iPErintis Menara Perak and given me a slide show showing all the related networking connections at Menara Perak.

Day 55

18th June 2010, Friday.

Sorting some ITSM files.

Helping Kak SHa with CIG-ITSM department matters.

Day 54

17th June 2010, Thursday.

It's my off day :) Celebrating my birthday with that someone special and beloved family.

Day 53

16th June 2010, Wednesday.

Continue with Networking research:
-Cisco.com
-IP Adress
-Vlan
-Subnetting
-OSI Layer

Receive ITSM Tracking Name List from Ms. Suzilah Zulkeflee.

Day 52

15th June 2010, Tuesday.

Doing some research on:
- Network Plan
- Network Recovery Plan

Attending Fadz's Visiting LEcturer Session at Level 16 Training Room 11am-12pm.

Rizal explained on iPerintis Networking.

Monday, June 14, 2010

Day 51 (11th Week)

14th June 2010, Monday.

--> Setting up the training room:
Prepare the consultant (ENERGIZED) attendance
Prepare the participant's attendance
Check with admin on refreshment

--> Continue reading the process definition

--> Updating IT Blog :>

Cant wait for another 70 hours!! :)


Well, i have some time to spend on this blog, hence let me sum up all the things that have been going crazee this past 2 months :)

First and foremost, im glad that im in the 11th weeks of internship. It will going to end soon! Real soon! However, there are still some matters that i'm still worrying over and over. It's the opportunity to meet that iP Networking guy :( The opportunity im talking about looking kinda very thin, as they came up with some new procedures. Need to asked for permission from their head, etc. Sgt leceh. And im totally freak out on what do i write and attached in my presentation slides and report? Daym. I need to have some back up plan :>

About my personal life...well, nuthing much going on. Accept still keep on missing my dearly hummhumm, get to see him once a week is truly is a battle. Still not used of bein apart :( But well, ive passed my first cooking assignment; he said he had the best lasagna ever! <3 Well, actually i dont think making lasagna is called "cooking" its more to "baking". And everyone knows im good at baking, not cooking. Need to polish my cooking skills :( Next assignment might be...asam pedas or tomyam :> Whoa...agak2 boleh buat x?? Mia boleh :)

And about my trip to Bandung...im still not that excited :( My sis not going, il probably gona have trouble in the foods..and maybe shopping habits (wont bring lots of cash, due to bad financial management for the past three months, and need to saving up for sumthing else as well :( ) great, just great.

Well, that's it. My update up until today. Goin off to the pantry. My stomach singing already :p

Day 50

11th June 2010, Friday.

--> Find some material for industrial training report:
Company Profile
CMMI
Six Sigma
Etc.

--> Assist kak sha with refreshment matters for next week Process Definition Workshops.

Day 49

10th June 2010, Thursday.

--> Read through the Process Definition of Processes : Initiate Project, Manage Project and Close Project.

Day 48

9th June 2010, Wednesday.

--> Preparing questions for informal interview with iPerintis Network Engineer.

--> Continue doing some research on Networking:
LANs, WANs, MANs, Transport protocol (TCP and UDP), Computer Network.

--> Finalizesd the mapping for iP Build Delivery Process.

Day 47

8th June 2010, Tuesday.

--> Prepare some materials to bring to Tower 2 KLCC for Visiting Lecturer perusal.

--> Meet Ms. Hazlinda Hakimie, UNITEN senior lecturer for Industrial Training Lecturer Visit with host supervisor, Rizal.

Venue: iPerintis Corporate Office,
Level 23, Tower 2, KLCC.
Time: 9.30am to 10.30am.

--> Continue with mapping the activities with process flow for iP Build Delicery Process.

--> Cancelled refreshment for 9th june evening session and 10th june.

--> Sent out 14th june's refreshment form.

Monday, June 7, 2010

Day 46 (10th week)

7th June 2010, Monday.

--> Prepare refreshment matter for 9th June Process Definition Workshop

--> Follow up with Puan Tengku Jamilag and Suzilah on ITSM Certs.

--> Working on the iP Build Delivery Process; comparing the activities with process flow.

--> Do some research on Data Communication and Network; as my preparation to meet iP Network Engineer.

Day 45

4th June 2010, Friday.

- Re-calculate the SG + SP and Sp + GP in CMMI Ready Recknor v1.2

- Send the refreshment requisition form for 7th June Process Definition Workshops.

- Follow up with Tengku jamillah and Suxilah on ITSM Certs.

Day 44

3rd June 2010, Thursday.

- AL. Went to settle UNITEN fees, renew passport @ Putrajaya.

Day 43

2nd June 2010, Wednesday.

- Review and update total SG + GG and SP + GP for CMMI Level 4 and Level 5 Ready Recknor V1.2

- Continue with The Arbinger Courses Materials.

Day 42

1st June 2010, Tuesday.

- Continue with CMMI Ready Recknor v1.2

- Head of Corporate ICT Governance, Puan Wan Norimah asked me to help her with documenting The Arbinger Courses Materials in Power Point.

- Helping Fadz with his newsletter task.

Day 41 (9th Week)

31st May 2010, Monday.

- Follow Up the refreshment matters.

- Continue preparing the CMMI Ready Recknor v1.2

- Finalized all 12 Procedure Manuals.

Day 39

27th May 2010, Thursday.

- Assist Kak Sha with Refreshment Form for 1st-4th June CMMI events.

- Went through the guidelines and highlight all the wording, term or acronym that not being defined.

- Rizal requested me to help him with CMMI Ready Recknor v1.2.

Day 38

26th May 2010, Wednesday.

- Finalized all 12 Procedure Manuals before hand-in to Rizal.

- Rizal has requested me to make a reference on all the acronym used in 12 Procedure Manuals in "Procedure Manual Glossary"

Day 37

25th May 2010, Tuesday.

- Update the Process Document ML3 process Areas (3)
# The scope
# the glossary
# RACI Matrix
# References
# Footnotes, header, logo

- Do some filing and labelling 12 updated Procedure Manuals.

Day 36 (8th Week)

24th May 2010, Monday.

- Preparation the attendance form for SMT - SAM

- Update the Testing Procedure Manuals along with the rest ML2 Procedure Manuals (9)

Day 35

21st May 2010, Friday.

- Reviewing the graph on ISO 200000 Metric Report.

- Attending a Review Session on HPT presentation by Fadz.

- Settle the refreshment form for next week's training.

- Updated the CMMI Procedure Manuals on the scope, map the roles into RACI matrix.

- Hand in the CPAR form to En.Hambali Project Manager VPM Operation and Infrastructure Support.

Day 34

20th May 2010, Thursday.

- Testing Fadz'z product

- Helping Fadz with his HPT slideshow.

- Do some research on HPT.

- Helping Kak Sha make one copy of KPI Matters.

Day 33

19th May 2010, Wednesday.

- Preparing the feedback form for Subject Matter Training-Metric Management.

- Continue plotting the graph for 12 processes metrics in ISO 20000 metric report.

- Follow up with Ms. Fazi regarding Newbies attendance of ITSM briefing.

- Testing Fadz's product (MPP 2007)

- Updating my IT blog

Day 32

18th May 2010, Tuesday.

- Arranging the training room, print out the attendance sheets, print out the feedback forms.

- Meet Ms. Nor Hayati from Finance Department to hand her the invoice of certificates paper as required by Rizal.

- Follow up with Ms. Mira Badriah regarding the Corrective and Preventive Action Report (CPAR) form.

- Read the High Performance Team slideshow metarials.

Friday, June 4, 2010

Day 31 (7th Week)

17th May 2010, Monday.

- Meet En Sariji (iPerintis Despatch) to pass the ITSM certificates to Ms. Suzilah Zulkeflee, Admin Assistant at Level 14 Tower 1 KLCC.

- Plot the graph for all 12 processes metrics in ISO20000 Metrics Report - Oct' 09 till Mar'10 as requested by Kak Sha.

- Create a Word Document for CMMI-Dev ML2 Project MIlestone Tracking Plan v1.0 as requested by RIzal.

- Updated the MS Power Point of "Building High Performing Virtual Teams" as requested by Rizal.

- Follow up with Ms Sarizan Ridwan, Admin Asst. Level 17 regarding the ITSM Briefing for newbies/new hire.

- Sent refreshment requisition form for SMT on 18th and 19th May to Ms. Azrinna Khalid.